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Terms and conditions

DEFINITIONS

In these Terms and Conditions, the following terms shall have the meanings set forth below:

  • "Player" means you, a person who registers an account with us to play games on our website or mobile platform;
  • "We/Us/Our" refers to Dreamline Ventures SRL, the operator of Pandido Casino;
  • "Tobique Gaming Commission License" means the license issued by the Tobique Gaming Commission, which authorizes us to operate a gaming business in jurisdictions where such operation is permitted;
  • "Game(s)" means any game or games available for play on our website or mobile platform, including but not limited to casino games, live dealer games, and sportsbook games.

ACCEPTANCE OF TERMS

By registering an account with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any of the terms and conditions, please do not register for a gaming account.

AGE RESTRICTIONS

You must be at least 18 years old (or such higher age as may be required by law in your jurisdiction) to play on our website or mobile platform.

GAMING ACCOUNTS

To play on our website or mobile platform, you will need to create a gaming account with us. You must provide accurate and complete information when registering for an account, including but not limited to your name, address, date of birth, and other requested details.

DEPOSIT AND WITHDRAWAL TERMS

We reserve the right to determine what methods of payment are acceptable for deposits and withdrawals from your gaming account. We may also impose limits on the amount that can be deposited or withdrawn from your account at any one time. You acknowledge that we may require verification of your identity before allowing you to withdraw funds from your account.

GAME RULES

All games offered by us are subject to their own specific rules, which will be made available to you prior to playing the game. You must familiarize yourself with these rules and ensure that you understand them before playing any game.

FAIR PLAY POLICY

We operate a fair play policy on our website and mobile platform. We use random number generators (RNGs) to ensure that all games are fair and unbiased. However, we reserve the right to alter or modify any game or its rules at any time without prior notice.

PROHIBITED ACTIVITIES

You agree not to engage in any prohibited activities while using our website or mobile platform, including but not limited to:

  • Collusion with other players
  • Manipulating the outcome of games
  • Using robots or any form of artificial intelligence to play games
  • Cheating or attempting to cheat in any way

RESPONSIBLE GAMBLING POLICY

We operate a responsible gambling policy on our website and mobile platform. We encourage all players to gamble responsibly and within their means.

CHANGES TO TERMS AND CONDITIONS

We reserve the right to change these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting of the revised terms on our website or mobile platform.

GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of Tobique Gaming Commission, without giving effect to any principles of conflicts of law.

JURISDICTION AND VENUE

Any disputes arising out of these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of the Tobique Gaming Commission. Any such proceedings shall be conducted at our discretion and at a location chosen by us.

DISPUTE RESOLUTION

We operate a fair dispute resolution process on our website or mobile platform. If you have any complaints about your gaming experience, please contact our customer support team in the first instance. We will endeavor to resolve all disputes fairly and promptly.

ENTIRE AGREEMENT

These Terms and Conditions constitute the entire agreement between us and you with respect to the subject matter hereof, and supersede all prior or contemporaneous agreements or understandings.

AMENDMENTS AND WAIVERS

We may amend these Terms and Conditions at any time without prior notice. No waiver by us of any breach or default shall be deemed a waiver of any subsequent breach or default.